Shipping Policy

1) Shipping Locations

We are delighted to offer free shipping on every order! Currently, we package and ship orders all over India. However, transit times vary depending on your location.

2) Delivery Timeframe

Processing & Handling Time: Orders are processed and shipped within 1-3 business days.
Estimated Delivery Time: Typically, orders arrive within 5-7 business days after shipping.
Faster Delivery Possible: Depending on your location, you may receive your order much earlier.
Delays Notice: Please allow extra time during peak seasons or in cases of postal delays due to factors beyond our control (e.g., customs clearance, natural disasters, or logistics issues).
Tracking Provided: Every order comes with a tracking number, allowing you to monitor your shipment.

📩 For any delivery concerns, contact us at helpacriyastudio8@gmail.com

3) Tracking Information

A tracking number will be sent as soon as your order is shipped.
There may be unavoidable delays due to customs inspections or postal service issues.
We appreciate your patience and understanding.

4) Lost or Delayed Packages

Every order is shipped with insurance to protect against lost or undelivered packages.
If your package is lost in transit, stuck at customs, or returned, we will send you a replacement with priority shipping and tracking, if possible.
As the postal service is beyond our control, please refer to our refund and return policy for specific situations where replacements or refunds may apply.

5) Customs Fees & Import Taxes

All prices are listed in INR, with all taxes covered by us.
Import Duties & Customs Charges: Some locations may require additional import duties or taxes as per local laws. These charges:
- Are determined by your local customs office.
- Are your responsibility and must be paid upon package arrival.
Customs Delays: We are not responsible for any delays caused by customs processes in your area.
For customs-related queries, please contact your local customs office.

6) Extended Delays & Support

If your order takes longer than the estimated delivery time, please contact us immediately. We will do everything possible to assist and resolve the issue within our control.

📩 For urgent assistance, reach out to helpacriyastudio8@gmail.com